Refund policy

Returns & Refund Policy

At MIVARO, we are dedicated to delivering premium quality and an exceptional shopping experience across Europe. Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return under the conditions below.

1. Right of Withdrawal (EU Customers)
In accordance with European consumer protection regulations, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing a reason.

2. Return Eligibility
To qualify for a return:

Items must be unworn, unwashed, and in perfect condition

All original tags and packaging must be intact

A valid proof of purchase (order number or receipt) is required

Returns that do not meet these standards may be declined.

3. Non-Returnable Items
The following items are not eligible for return:

Underwear and intimate apparel

Customized or made-to-order products

Final sale items (clearly marked at purchase)

4. How to Request a Return
To initiate a return:

Contact our support team at: mivaro.support

Include your order number and reason for return

Our team will provide you with detailed return instructions

Please do not return items without prior authorization.

5. Return Shipping

Customers are responsible for return shipping costs

If the item is defective, damaged, or incorrect, MIVARO will cover all return shipping expenses

6. Refund Process

Once your return is received and inspected, we will notify you of the approval status

Approved refunds will be issued to the original payment method within 5–10 business days

Original shipping fees are non-refundable unless the return is due to our error

7. Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us within 48 hours of delivery and include clear photos. We will resolve the issue promptly at no additional cost.

8. Delayed or Missing Refunds
If your refund has not been received:

Recheck your bank account

Contact your payment provider

If the issue persists, contact us at mivaro.support

Contact Information
Support: mivaro.support
Website: MIVARO

Thank you for choosing MIVARO — where quality meets modern style.